SHIPPING & RETURNS

Stay safe and stay home!

International orders may expect slightly longer transit times depending on your location.

Questions or concerns? Please do not hesitate to contact us at hurro@mopsitheunipig.com and we’ll get back to you as soon as possible.


Shipping

We ship worldwide. Purchased items will be shipped from Canada within 2-4 business days of the order, although most will be shipped within 1-2 days.

When you have items added in your basket you can get a shipping quote specific for those items and your location.

Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.


Shipping Options

Canada Post: This is the Standard Canada Post. It’s tracked and insured and they have local offices all over the world.
We’ll always do the best we can to help. If you have a specific request for your shipment then let us know.

Returns

Mopsi aims to ensure its customers' full satisfaction. If you are not completely satisfied with your purchase, contact us immediately and send it back to us unused within 14 days of receiving and we’ll give you a full refund.